Terms & Conditions of Website Use Last updated: 17/04/2026
This website (https://www.mscplanning.co.uk) is owned and operated by MSC Planning Ltd, a company registered in England and Wales (Company No. 12061541).
Registered office: Market House, 25 Market Square, Leighton Buzzard, Bedfordshire, LU7 1EU
Email: info@mscplanning.co.uk
1. Terms & Conditions of Website Use By using this website, you agree to these Terms & Conditions.
The content on this website is provided for general information only and does not constitute professional planning, legal, or technical advice. You should not rely on website content as a substitute for obtaining professional advice tailored to your specific circumstances.
MSC Planning Ltd accepts no liability for any loss or damage arising from reliance on information contained on this website.
Intellectual Property
All website content, including text, graphics, branding and documents, is owned by MSC Planning Ltd or its licensors.
You may: View and print pages for personal use only.
You may not: Reproduce, distribute, modify or use content for commercial purposes without prior written consent.
External Links
Links to third-party websites are provided for convenience only. We are not responsible for the content, accuracy or privacy practices of external websites. Governing Law These Terms & Conditions are governed by the laws of England and Wales.
2. Privacy Policy
MSC Planning Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling personal data transparently and securely in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018. We act as the data controller for personal data we collect.
Personal data we collect
We may collect: Names and contact details
Information provided through enquiries or client instructions
Technical data such as IP address, browser type and analytics data
Correspondence and project information, including planning applications, consultations, representations, and other planning-related submissions
How we use personal data
We use personal data to:
Respond to enquiries and provide planning services
Communicate with clients and stakeholders
Send marketing communications (only where consent has been provided)
Improve our website and services
Meet legal and regulatory obligations
We process data on the basis of:
Consent Legitimate interests
Legal obligations
Contractual necessity (where applicable)
Send marketing communications (only where consent has been provided)
Improve our website and services
Meet legal and regulatory obligations
We process data on the basis of:
Consent Legitimate interests
Legal obligations
Contractual necessity (where applicable)
Sharing personal data
We may share personal data with trusted service providers such as:
IT and website providers
Analytics providers
Professional advisers
We ensure all third parties process data securely and only for authorised purposes.
Data retention and storage
Personal data is retained only for as long as necessary for the purposes collected, legal obligations, or professional record-keeping.
Data is generally stored within the UK or EEA.
Where data is transferred outside these areas, appropriate safeguards are implemented.
Your data protection rights
You have the right to:
Access personal data we hold about you
Request correction of inaccurate data
Request erasure of data (where applicable)
Restrict or object to processing
Withdraw consent for marketing at any time
To exercise your rights, contact: info@mscplanning.co.uk
Complaints and your data protection rights
We take your privacy seriously and are committed to handling personal data lawfully, fairly, and transparently in line with UK data protection law and the professional standards expected of a planning consultancy.
Our work is also guided by the Royal Town Planning Institute Code of Professional Conduct.
If you have concerns about how we use your personal data, you can contact us at any time.
You do not need to use specific wording or refer to data protection law for your concern to be treated as a complaint.
We will:
Acknowledge your complaint within 48 hours (not including weekends)
Investigate it fairly and without undue delay
Aim to provide a full response within 30 days of acknowledgement
Keep you informed throughout and explain the outcome clearly
You also have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate data Raise concerns about how your data has been used
Requests for access to personal data are handled in line with our Subject Access Request (SAR) procedure.
If you are not satisfied with our response, you may escalate your complaint to the Information Commissioner’s Office (ICO): www.ico.org.uk
To request access to your data or raise a complaint, please contact: info@mscplanning.co.uk
Policy updates
We may update this Privacy Policy periodically.
The latest version will always be available on this website.
3. Cookies Policy
We use cookies to enhance user experience, analyse site traffic and support website functionality.
Cookies are small text files placed on your device when you visit our site.
Types of cookies we use
Necessary cookies: Essential for website functionality and security.
Analytics cookies: Used to understand how visitors use the site (for example, Google Analytics).
Marketing cookies: We may use marketing cookies in the future to support advertising and remarketing.
Managing cookies: You can control or delete cookies through your browser settings or via our website cookie consent banner.
Some cookies are set by third parties (for example Google Maps).
We are not responsible for third-party cookies and recommend reviewing their privacy policies.
